Terms & Conditions
All content of this Internet site (www.apnamentor.com) is owned or controlled by Apna Mentor or its employees. You may download content only for your personal use for non-commercial purposes, but no further reproduction or modification of the content is permitted. Appropriate attribution is required for any permitted use. The products, technology or processes described in this site may be the subject of intellectual property rights reserved by Apna Mentor or other third parties. No license is granted with respect to those intellectual property rights, and all rights are reserved.
THIS PUBLICATION AND SITE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.
This Internet site provides links or reference to other sites, but has no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided merely as a convenience to the users of this Internet site.
The trademarks, service marks and trade names shown in this Internet site include but are not limited to Apna Mentor logo, and name are protected in India. No use of these may be made without the prior, written authorization of Apna Mentor.
Any communications you send to this Internet site or otherwise to Apna Mentor by electronic mail, with the exception of personally identifiable information, are on a non-confidential basis, and Apna Mentor is under no obligation to refrain from reproducing, publishing or otherwise using them in any way for any purpose. Use of any personally identifiable information will be governed by the Privacy Policy.
Apna Mentor may make changes to the information in this Internet site, or to the services described therein, at any time without notice. Apna Mentor makes no commitment to update this information.
Copyright
The Content is copyrighted and protected under the Indian Copyright Act of 1957, The Content shall remain the sole and exclusive property of Apna Mentor. Use of the Content is licensed, not sold, pursuant to the terms of this License Agreement. Use of the Content without agreeing to this License Agreement, or a breach of these License Agreement terms, is copyright infringement.
Apna Mentor grants you a non-exclusive and non-transferable license to use the Content only as provided in this License Agreement. Unauthorized copying, re-recording, broadcasting, public performance, hiring or rental of this recording in whatever manner is strictly prohibited under the Indian Piracy Law & Copyright Act of 1957.
EXCHANGE, RETURN & REFUND POLICY
The refund policy is different for the different services we provide-
1. BOOKS & VIDEO LECTURES
(a) In the event you receive a damaged / defective product or a product that does not comply with the specifications as per your original order, you are required to get in touch with the customer service team through any of the below mentioned channels -
Call us at 9760400350.
Email us at – apnamentor.com@gmail.com
Upon receiving Your complaint, Apna Mentor shall verify the authenticity and the nature of the complaint and if Apna Mentor is convinced that the complaint is genuine, it will inform the relevant Provider of such complaint and request for a replacement. However, in the event of frivolous and baseless complaints regarding the quality and content of the products, Apna Mentor reserves the right to take necessary legal actions against you and you will be solely liable for all costs incurred by Apna Mentor in this regard. You expressly acknowledge that the Provider selling the defective product/ service will be solely responsible to you for any claims that you may have in relation to such defective product/ service and Apna Mentor shall not in any manner be held liable for the same.
Before accepting shipment of any product, kindly ensure that the product's packaging is not damaged or tampered. If you observe that the package is damaged or tampered, request you to refuse to accept delivery and inform Apna Mentor at the earliest. The return process of the product may be restricted by Apna Mentor depending on the nature and category of the product.
In order to return any products sold through the Website, you are required to comply with the below mentioned conditions, viz -
Please notify Apna Mentor of receipt of a damaged/ defective product/service within 48-hours of delivery to You. If you are unable to do so within 48-hours, Apna Mentor shall not be held liable for the failure to replace the order.
Products/Services should be unused.
You will be required to dispatch the product using a reputed courier in your respective area within one (1) day from receipt of such notice.
Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.
It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit.
The returned products are subject to verification and checks by Apna Mentor in order to determine the legitimacy of the complaint/ return.
NOTE- A refund will only be processed if the real provider agrees for the same.
2. TEST SERIES
Test Series is completely non-refundable and non-transferrable. You may get an extension only after paying the extension charges.
3. MENTORING
The mentoring program is completely non-refundable and non-transferable.